11/21/2023 0 Comments Acuity sc dew![]() Please make sure you have completed all security verifications and any requested documentation through your MyBenefits portal. Did you change your bank account information in the MyBenefits portal? If you change critical information in your portal, our agency may require additional security information to ensure the protection of your account.Did you move since filing your initial claim for unemployment insurance? Please make sure your address has been updated under your Personal Information tab located in the MyBenefits portal so DEW is aware of the address change.Did you do your weekly requirement to complete a work search? As of April 18, 2021, claimants are required by state regulation to complete two work searches in their SCWOS account each week to remain eligible for Unemployment Insurance (UI) benefits.Please allow time for processing and understand that your benefits will be paused until the paperwork can be processed. Did you postmark your PUA documentation close to the deadline? If you postmarked your proof of employment, self-employment, or planned employment on or recently prior to May 5, 2021, please understand DEW will have to manually process each document received.The first week of disqualifications is claim week May 9 - May 15, 2021. Failure to upload this document prior to the deadline will result in disqualification from benefits, per federal legislation. Did you not upload your PUA documentation prior to the deadline? PUA claimants had 90 days to provide documentation to the agency showing proof of employment, self-employment, or planned employment.Reasons an individual might be waiting on payment of a claim Here are some of the most frequently asked questions as people file their claims as well as some tips to navigate the system.
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